Frequently Asked Questions

Welcome to our FAQ page! Here, you'll find answers to common questions about our allergy and asthma services, helping you make informed decisions for your health.

FAQs

Find answers to your most pressing questions about allergies and asthma treatments.

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What are allergies?

Allergies are immune system reactions to substances that are typically harmless. Common allergens include pollen, dust mites, and pet dander. Symptoms can range from mild to severe and vary by individual.

What is asthma?

Asthma is a chronic condition that affects the airways in the lungs. It causes them to become inflamed and narrow, leading to difficulty breathing. Symptoms often include wheezing, coughing, and shortness of breath.

How are allergies tested?

Allergy testing can be done through skin tests or blood tests. Skin tests involve exposing the skin to allergens and observing reactions. Blood tests measure the immune system's response to specific allergens.

What treatments are available?

Treatment options for allergies include avoidance of triggers, medications, and immunotherapy. Medications can help relieve symptoms and improve quality of life. Immunotherapy gradually desensitizes the immune system to allergens.

Can asthma be managed?

Yes, asthma can be effectively managed with a combination of medications and lifestyle changes. Regular monitoring and avoiding triggers are essential for control. Working with a healthcare provider can help create a personalized management plan.

What are our accessibility standards?

Above Health – Accessibility Statement

Effective Date: May 7, 2025

Above Health is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide a user-friendly experience that complies with applicable accessibility standards and welcome feedback to improve accessibility further.


1. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.


2. Measures We Have Implemented
  • Semantic HTML structure and ARIA labels for better screen reader support.
  • Keyboard navigability throughout our site and applications.
  • Color contrast and font choices that enhance readability.
  • Ongoing staff training and accessibility testing.

3. Continuous Improvement

We regularly review our digital properties to improve accessibility and ensure compliance with evolving standards. We encourage users to report any accessibility barriers they encounter.


4. Notice and Correction Period

If you encounter any accessibility issue on our website or digital services, we ask that you notify us in writing with specific details of the problem. Above Health will make reasonable efforts to address the issue within 60 days of receipt of notice. By using our services, you agree that providing such notice and allowing Above Health a reasonable period to remedy the issue is a prerequisite to initiating any legal or administrative claim regarding accessibility.


5. Contact Us

If you need assistance or wish to report an accessibility concern, please contact:
Above Health Accessibility Team
Email: support@above.health

We are dedicated to making Above Health’s services accessible to everyone and request that all concerns be directed to us first to allow for timely resolution.