Effective Date: May 7, 2025
Welcome to Above Health. These Terms of Service ("Terms") constitute a legally binding agreement governing your use of our integrated services. These services include telehealth consultations, over-the-counter (OTC) medical devices, free software applications, and digital tools, all offered via our secure technology platforms. By accessing or using any part of the Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws.
By accessing our Services, you affirm that you are at least 18 years old (or have obtained parental consent if under 18) and that you fully understand and accept all obligations under these Terms. If you do not agree to any part of these Terms, you must discontinue use immediately.
Above Health offers a multi-faceted platform comprising:
Clinical services are delivered by Saba Haq Above Medical Group, a California professional corporation. Technology and non-clinical services are provided by Above Inc.
The Services do not replace your primary care provider or emergency services. Our tools and devices are intended to support—not replace—professional medical judgment. Always seek the advice of a physician with any questions about medical conditions or treatment plans.
Our Services are NOT designed for use in medical emergencies. If you are experiencing an emergency, call 911 or seek immediate medical attention at the nearest emergency facility.
You warrant that all information you provide is true, complete, and current. You agree to keep your account information secure and notify us immediately of any unauthorized access or suspected breaches.
We comply with all applicable data privacy laws including HIPAA (for U.S. patients) and GDPR (for international users where applicable). Data is encrypted both in transit and at rest. Full details are outlined in our Privacy Policy.
You agree to follow all operating instructions, warnings, and regulatory notices supplied with any medical device purchased through Above Health. We disclaim liability for improper use, unauthorized repairs, or any deviation from provided guidance.
All free apps and software are provided under a limited, non-exclusive, revocable license for personal use only. Commercial exploitation, reverse engineering, or redistribution is prohibited without express written consent.
Fees for consultations, devices, or premium services are clearly disclosed at the time of purchase. All transactions are secured and processed via certified payment providers. Refunds are issued in accordance with our Refund Policy. Certain services may be subscription-based; terms for cancellation are provided at enrollment.
All intellectual property, including but not limited to trademarks, patents, service marks, software code, content, and device designs, are the exclusive property of Above Inc. or its licensors. Unauthorized use is strictly prohibited and may result in legal action.
You agree not to:
Services are provided “as is” without warranty of any kind, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so these limitations may not apply to you.
To the fullest extent permitted by law, Above Health, its affiliates, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages. Our total liability in any matter shall not exceed the amount you paid for the Services in the past 12 months.
You agree to defend, indemnify, and hold harmless Above Health, its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services or violation of these Terms.
We may provide links or integrate with third-party services for your convenience. These third parties are not controlled by Above Health, and we disclaim any liability for their content, terms, or privacy practices. Access them at your own risk.
These Terms are governed by the laws of California, without regard to its conflict of law provisions. Any disputes shall be resolved by binding arbitration in Los Angeles County, California, pursuant to the rules of the American Arbitration Association.
We reserve the right to update or modify these Terms at any time. You will be notified of material changes, and your continued use of the Services constitutes acceptance of the revised Terms.
Questions, concerns, or legal notices should be directed to:
Above Health Legal Department
Email: support@above.health
By using Above Health’s Services, you affirm that you have read, understood, and agree to comply with these comprehensive Terms of Service.
